DO NOT say “you’re welcome”! Respond to “thank you” PROPERLY!

(upbeat music) – Hello, everyone, and welcome
back to English With Lucy. Today, I am going to be teaching you all of the ways that you
can respond to thank you. Now you’re welcome or you are welcome is a perfectly valid way
to respond to a thank you. But I think it’s a little bit overused, especially by learners of English. It’s completely natural. You find one way you like to say things and then you say it again,
and again, and again. The purpose of this video is
to expand your vocabulary bank, so that you have many more
options when somebody thanks you. So this video is going to be perfect for improving your vocabulary. But if you want to improve your listening and your pronunciation even further, than I highly recommend
listening to audio books. It’s something I mention
in a lot of my videos, but I mention it a lot
because I know it works. I advise you to take a
book that you already have, a book that you’ve maybe already read and download the audio version and listen to it whilst you are reading. Just reading alone will not
help you with your pronunciation because English is not
a phonetic language. If you are hearing the
word as you read it, your brain will make the connection, and next time you see that word, you will know how to pronounce it. And next time you hear that word, you will know how it’s spelt. You can get a free audiobook,
that’s a 30 day free trial of audible by clicking on the
link in the description box. I’ve got loads of recommendations
for great audio books, and also the physical book
counterpart on Amazon. I really encourage you
to try out this method because it could transform
your pronunciation, your spelling, your vocabulary
and you’re listening. Right, let’s get started with the lesson. Let’s begin with informal
or casual phrases that you can use with
your friends and family. The first one is, you’re welcome. But let’s expand on that a little bit. If you really want to emphasise that their thanks has been
taken into consideration, you can say, you’re very welcome. This is quite a British one, I think, for example, thank you so much for packing my shopping for me. Oh, you’re very welcome. Number two, this one is
slightly more American. It’s, no problem, no problem. Bear in mind that the older generation seem to dislike this one. So keep that in your head if a slightly older
person is thanking you. An example, thanks for the help today. No problem, I enjoyed helping you. Number three, the third
way to respond to thank you is, thank you. (laughs) But this one is all about the emphasis. If somebody thanks you but you think that they should be thanked,
you can say, no, thank you. Or just, thank you. For example, thanks for
accepting the invitation. Thank you. I’m emphasising that really,
I should be thanking them because they invited me somewhere. Number four, this one is much more formal. If we say it in its entire form
it’s, the pleasure is mine. The pleasure is mine. You can also shorten it
to make it less formal by saying, my pleasure,
or simply, pleasure, that’s very casual. For example, thanks for
taking the parcel in for me. Pleasure. That’s a short way of
saying it was my pleasure, or the pleasure is mine, or was mine. Number five is a very friendly one. Only use this with people you know well. It’s, I know you’d do the same for me. For example, I’d like to thank you for looking after my cat so well. The response, I know
you’d do the same for me. I know you’d look after my
cat, so I looked after yours. Even Stevens. Number six is much more casual. And it’s slightly less heartfelt. You might say this if
you don’t really care, or if somebody is thanking
you for doing something that you might not have wanted to do. But depending on the intonation
and the tone of voice, it can also be quite warm. It’s, that’s all right. So I could say, thank
you for picking me up from the station. I could say either, that’s all right. Or, that’s all right. My tone of voice is telling you everything you need to know there. Number seven is a very casual one. It’s, no worries, no worries. In use, thanks for letting me know that my car alarm was going off. No worries, I thought I’d better tell you. The next one is very British. It’s quite self-deprecating. It’s, don’t mention it. For example, thank you so
much for bringing the desert. Oh, don’t mention it. It was a lot of effort to
bring dessert probably. And they probably do
want you to mention it, but we just say, don’t mention it because, oh, it was nothing. Number nine is very heartfelt. It is, it was the least I could do. For example, thank you for
visiting me in hospital. Oh, it was the least I could do. Again, very British,
very self-deprecating. Number 10 is quite casual. It’s, anytime. Thank you for stopping by, oh, anytime. It’s quite a generous
response, I like this one. Number 11 is a really American one. I hardly ever hear it used in the UK. But I thought I should teach it to you because British English
is not the only English, it’s good to know about all of
the different slang phrases. And yes, this is a very
casual one, it is, sure. A one word answer to say you’re welcome. Thank you for thinking of me, sure. It often goes hand in
hand with no problem. Sure, no problem. Number 12 is, oh, it was nothing. Again, another self-deprecating one. It’s a way of saying that
what they are thanking you for was no extra effort. Thank you for picking
my kids up from school. Oh, it was nothing, my kids
already needed picking up. No extra effort here. Now I want to talk to you about four more formal ways of
responding to thank you. And these are more likely to
be used in business situations, or maybe in a shop or restaurant. Number one is very British,
it’s quite old fashioned, and it is, much obliged. The full formal way of saying it is, I’m very much obliged to you. For example, thank you so much doctor, I’m very much obliged to you. This is shortened down to, I
actually experienced this one in use the other day at a shoe shop. I said, thank you so much after paying and he said, “Much obliged.” And I thought, oh, I haven’t
heard that phrase in a while, I’m gonna put it in a video. The guy had an amazing
Cockney accent as well, he was really nice, really helpful. Great shoes, they had a gel bottom. Number two is a more formal
way of saying you’re welcome it is, you’re most welcome. Now, this does sound very posh. So I wouldn’t use it willy-nilly, willy-nilly means without
careful thought, or planning. I wouldn’t use it willy-nilly. But if you’re in a formal situation, for example, I thanked my solicitor on the phone the other day
for sending me some forms. And she replied with, you’re most welcome because she’s quite a formal person, and it was a formal legal situation. Number three is, we
appreciate your business or we appreciate your custom. Custom if you’re talking to a customer and business if you’re
talking to a business client. For example, thank you for
sending the sample so promptly. We appreciate your business. And the last one,
definitely a business one, it’s, I’m happy to help. For example, thank you for
helping me carry the coffees to the office. Oh, I’m happy to help. Right, that’s it for today’s lesson. I hope you enjoyed it and I
hope you learned something. Again, really consider starting
to listen to audiobooks, you can claim your free audio book by clicking on the link
in the description box. Don’t forget to connect with
me on all of my social media. I’ve got my Facebook,
I’ve got my Instagram and I’ve got my twitter. And I shall see you
soon for another lesson. Muah! (upbeat music)

100 thoughts on “DO NOT say “you’re welcome”! Respond to “thank you” PROPERLY!

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  2. Lucy: "Thank you"
    Me: "pfft unreal" ::swats downward with both hands and kicks dirt forward::

  3. Lucy is not lucid. In an interview, when a director thanks you, will you tell him,"No problem, bud!", or "Anytime!", or "Sure!"?!

  4. In Portugal, we use "You're Welcome" a lot. I work in hotels… i love the last one. "I'm happy to help" is one of the best to deal with the customers. Thank you. 😉

  5. The correct response is simply you're welcome. Now your just trying to make shit up. It would also be 'it's a pleasure' not 'pleasure'. People would think your weird. Thank you…pleasure…pardon?….pleasure…pleasure what?…..I mean it's my pleasure. Then why didn't you just say that to begin with?. You may as well start saying "it's cool or it has been a pleasure to be of service to you. And much obliged is thank you not a response.

  6. I find in Britain more-so than North America, often there is simply no response (or a grunt) to: "Thank you". "You're welcome" is frequently used in in more polite American society so it sounds more normal in North America than it does in Britain.

    There are real cliches that you should avoid; like: "Not a problem", or the truly dreadful: "No worries". These tired old responses started in America or even in some Caribbean islands probably 40 years ago and eventually drifted over to Britain where they are routinely abused today. They are less frequently used in North America nowadays, where the trend passed some time back. Same with saying: "Thank you.. thank you very much". That one sounds like you are an Elvis impersonator.

  7. مين الخرة يلي مترجم عربي
    Arabic translation is shit

  8. Thank you for picking up my kids.

    Don't mention it
    it's not like I wasted all my gas
    and don't have enough to get back to work Thank YOU for getting me fired

  9. 1452: in 2019 we'll have flying cars
    2019: "don't say you're welcome"

    8019: "don't say thank you"

  10. I was working with a british boss and i was learning english. But aome fucking felllow indian played n backstabbed against him. Then he lost his job. Now i resigned from there. Now i dont have british friends.

  11. How can I get these books from Amazon they asked for card number. But I don't have any. And I want to read in free trials. Lucy could you please help me.

  12. Thank you lucy.. This video is very helpful to improve my knowledge about English 🙏👍

  13. CONGRATULATIONS Lucy.. my name is Bruno Lobo.. i loved your videos. THANKS.. YOU'RE VERY GOOD…

  14. Now what's the best way to tell someone you think they're personality is disgusting? 🙂

  15. There are many other ways to say You're Welcome, of course. This happens in every language. But you can't say it is wrong to say You're welcome. Maybe YOU don't say it, but maaaaaaaaaany native speakers still say it. So, do not confuse the learners. Help them!

  16. How could we concentrate with the presence of these hot lips!?🔥

  17. Read your latter-day Wittgenstein and get back to me in the morning.


  18. '' Thank you ''
    '' Not at all ''
    I remember that from '' The Cambridge English course '' an old English book

  19. It seems to me that you pronounce "casual" as /ˈkæʒəl/ or even /ˈkæʒl/, omitting the /u/. Are native speakers in UK pronouncing this word like this now?

  20. When can we meet up?
    It would be my pleasure to thank you very so properly.
    By the way… Your teeth are splendid and your smile delightful.
    I could just kiss your face for a year and a day😘

  21. You took off from the video,entered into my eyes and landed in my heart😍

  22. To be honest with you and with all due respect you deserve, Us americans know when to speak formally as well as informally, i guess what im trying to say is, that we do it in a natural manner, and in my opinion, unlike in the british way, your english form of speaking sounds too fancy-ish or too snobby-ish because to me it sounds like as if you were speaking to the Queen on a daily basis, but thats my opinion, then again everyone is free to speak how they deem necesary.

  23. I feel like the self deprecating or heartfelt ones are what a fake friend would talk like. 🤷🏼‍♀️

  24. Hi Lucy, my name is April from the US, pleased to say hello. All the proper British English slang used in your video, they are phrases I have used my whole life. I have been taught very well. I thought I was simply speaking proper American English, with no idea until now, my teachings were from British origins. Cheers!

  25. I really do not like "no problem," like you anticipated I was going to BE a problem. "You're welcome" is perfect. I often say #3, "Thank YOU!"

  26. in arabic we say "thank you=شكرا" and respond "you are welcome =على الرحب و السعة"

  27. "While we appreciate your patronage, you are not welcome to our vile bodies."

  28. Oh you're most welcome, you're very beautiful. I've fallen in love.
    Wmmm… What to say!……
    I……..❤😘…….. 👉…………. 👍👍

  29. You are HOT….
    I've gone to the club….
    I'll see you soon in the club 🙂
    I've only one question What club ?

  30. I was just joking 🙂
    You has't been in POLAN.
    we've to change it.
    And go to the club 🙂

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